Design AI Error Recovery
Feedback & States · ai, undo, errors
Updated 2026-07-28
- AI will sometimes be wrong. Good UX makes mistakes easy to handle.
- Avoid forcing users to restart:
- Keep the conversation.
- Keep previous inputs.
- Preserve context.
- Provide recovery paths:
- Retry.
- Edit request.
- Correct information.
- Choose another approach.
- Explain failures:
- What happened.
- Why it happened.
- What the user can do next.
- A trustworthy AI is not one that never fails. It is one that fails gracefully.
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UX Handbook