Design for Trust
Trust, Privacy & Ethics · trust
Updated 2026-07-28
- Trust is created through consistency, transparency, and control.
- Be honest about system states:
- Do not fake progress.
- Do not hide failures.
- Do not pretend actions completed when they did not.
- Show users what happened:
- Confirmation after important actions.
- Clear status changes.
- Visible history when needed.
- Give users control:
- Undo.
- Cancel.
- Edit.
- Recover.
- Avoid dark patterns:
- Do not hide important choices.
- Do not make cancellation harder than signup.
- Do not create artificial urgency.
- The best interfaces make users feel confident, not manipulated.
Related guides
UX Handbook