Design for User Confidence
Feedback & States · confidence
Updated 2026-07-28
- Confidence is the feeling that users know what they are doing.
- Build confidence through:
Clear actions:
- Users understand before clicking.
Visible feedback:
- Users know the system responded.
Recovery:
- Users know mistakes are reversible.
Predictability:
- Similar actions behave similarly.
- Avoid making users feel they need to be careful around your product.
- Great UX makes users feel capable.
Related guides
UX Handbook