Design AI Agents Around Control and Collaboration
AI Interfaces · ai, real-time
Updated 2026-07-28
- AI agents are not traditional interfaces. They act on behalf of users, so trust becomes the main design problem.
- Make actions visible:
- Show what the agent plans to do.
- Show what it completed.
- Show what it could not complete.
- Give users control:
- Approve important actions.
- Edit before sending.
- Cancel ongoing tasks.
- Separate:
- Suggestions.
- Drafts.
- Completed actions.
- Do not hide uncertainty:
- Explain limitations.
- Ask for clarification when needed.
- The best AI agent feels like a helpful assistant, not an unpredictable automation.
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UX Handbook