Design AI Interfaces With Transparency
AI Interfaces · ai, trust
Updated 2026-07-28
- AI systems create uncertainty. Good UX reduces that uncertainty.
- Explain what the AI is doing:
- Processing.
- Searching.
- Generating.
- Waiting.
- Show confidence appropriately:
- Do not present guesses as facts.
- Make uncertainty visible.
- Give users control:
- Edit.
- Retry.
- Undo.
- Correct.
- Make AI suggestions easy to evaluate:
- Show sources when relevant.
- Explain reasoning when useful.
- Allow comparison.
- Avoid pretending AI is human:
- Be clear about system limitations.
- Good AI UX creates collaboration, not confusion.
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UX Handbook